To support the growing number of site installations nationwide—partly driven by an ongoing monitoring‑system project with Health and Human Services (HHS)—Paragon Robotics has expanded its team of on‑site regional field technicians to assist customers with site surveys, installations, and maintenance. Although Paragon Robotics’s headquarters are in Ohio, technicians from Florida to California have joined the sales and support team to cover the entire United States.
Paragon Robotics’ technicians work year‑round, helping customers install custom monitoring systems and maintaining existing equipment. As the team expands, its capabilities grow as well. Going forward, Paragon technicians will conduct more site surveys to assist customers such as the Department of Energy in identifying solutions that meet their application requirements. These surveys may involve measuring energy output, assessing facility constraints, and reviewing related equipment.
Technicians also cultivate strong, ongoing relationships with customers, ensuring they know support is available whenever and wherever needed. In addition to phone and chat assistance, our technicians provide on‑site visits to address installation and maintenance of existing systems or to help plan new deployments.
Our field technicians serve locations nationwide, organized into regions: West, Midwest, Northwest, Upper Midwest, Mountain, South Central, Southeast, Northeast, and Central East, as shown in the map below. This network enables us to reach customers more quickly and efficiently, ensuring timely support.
Our Field Technicians
Patrick Stoops (Midwest – OH): Patrick is from Cleveland, OH, and has nearly a decade of experience as a field technician. In his spare time, he enjoys building audio equipment, writing music, and skateboarding.
Evin Peters (Northwest – OR): Evin is originally from Decatur, IL, and relocated to the Portland, OR area. He served as a scout in the U.S. Army, a role that demands strong communication and attention to detail. Before his service, he studied business at Millikin University. In his spare time, Evin enjoys cooking and is an avid outdoorsman.
Brian Blinn (Midwest – HQ): Brian is a Marine Corps veteran and a proud father of three. He has spent almost twenty years in manufacturing and quality, and when not working, he enjoys computers, gaming, and collectibles. Brian is based at our HQ in Twinsburg, OH.
Albert DePerro (Midwest – HQ): Albert is based at our HQ in Cleveland, OH, and assists throughout the manufacturing and quality‑assurance processes of Paragon’s devices and systems. Occasionally, he is called upon to provide field‑service support on government contracts and to aid regional technicians within their territories.
Duston Cooper (Southwest – FL): “Dusty” is located near Tampa, FL, and is an avid swimmer and gardener. Dusty brings extensive experience in the retail and commercial‑building sector, including networking, building automation, and point‑of‑sale devices.
Mike Vargas (East Coast – VA): Mike is located in Norfolk, VA. He holds a Bachelor of Science degree in Cybersecurity and served as an Ordnance Specialist with the U.S. Navy. He enjoys collectibles, gaming, working on computers, and repairing electronic devices.
Ed Baty (South Central – TX): Ed graduated from Texas Christian University and played football for the Horn Frogs. He is based in Dallas, TX, and covers a region that includes Texas, Oklahoma, Arkansas, and Louisiana. As the newest team member, Ed has quickly become proficient with Paragon Robotics systems.
Harry Dekeyan (West – CA): Harry services CA, AZ, and NV, and is based in southern California with offices outside Los Angeles. His interests include automobiles, car racing, and sport hunting. He is a field‑proven technician who enjoys working with electronics and delivering thoughtful solutions to unique applications.
Mat Nau (Mountain – UT): Mat is located in St. George, Utah, after relocating from the Phoenix, AZ area. He is a Cisco Certified Network Associate and previously worked for NCR Corporation. Mat is an avid outdoorsman.
Stan White (Field Technician SME – OK): Stan is located in Oklahoma City, OK, and serves as our Field Service Subject Matter Expert and lead technician for government projects at Tinker Air Force Base. He is a highly qualified electrician and lifelong field‑service technician with extensive experience in networking, power‑management devices, and process instrumentation.
Paragon Robotics offers professional services to optimize the performance of our wireless systems. Integration and design services deliver customized monitoring and control solutions tailored to each customer’s needs. Our mission is to build strong, lasting relationships while meeting every application requirement.
For additional information on our custom engineering capabilities and services, please visit our services and solutions page or contact us directly toll‑free at 800.893.9639.
